Why

New Process?

Building on Experience, Leading with Excellence

New Process Metal Solutions has undergone a transformation from a modest Steel Service Center into a premier, globally recognized leader in metal solutions. Our growth is fueled by dedicated team members who support each other in our collective mission to deliver unparalleled excellence to you, our valued customers, transforming your business for the better.

We are New Process. Forming Metal Solutions Together.

Unparalleled Quality

At New Process, quality isn’t just something we promise—it’s part of who we are and everything we do. With advanced technology and equipment, backed by multiple quality certifications and awards, we deliver products that meet the highest standards of excellence. Our team of experienced professionals is committed to continuous improvement, ensuring our customers always receive the quality they expect and deserve. 

Lean-Focused

New Process has been at the forefront of embracing Lean methodologies, integrating these principles and practices into our corporate culture and our business operating system. Using Lean tools such as Value Stream Mapping and Kaizen events, our team is empowered to continuously identify waste and drive corrective actions to permanently eliminate it.

Customer-Centric

At New Process, our identity is defined by the exceptional level of customer service we provide. Being customer-centric means proactively engaging with our customers, continuously improving our offerings and never taking for granted the trust you place in us to deliver the highest quality and the best value.

Strategically Located

Operating across the United States and Mexico, our strategically positioned facilities enhance supply chain efficiency and logistical support, empowering our customers to thrive in the competitive modern marketplace. With four established processing facilities in the U.S. and two in Monterrey, Mexico, we ensure timely delivery to our growing customer base.

Well-Capitalized, Trusted Partner

As a well-capitalized, privately held company, New Process stands on a foundation of financial stability that enables us to make strategic decisions with speed and confidence. This financial freedom allows us to weather economic downturns, maintain consistent operations and cultivate uniquely flexible partnerships with our customers and suppliers, focused on mutual growth and success.

A Partnership for the Future

Choosing New Process Metal Solutions means partnering with a leader dedicated to excellence, innovation and shared success. Our commitment to delivering exceptional quality, value and service—all backed by financial stability—makes us the ideal partner for your metal processing needs.